Red Bull Sound Select

Break Music

Anonymous

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  1. 2 votes
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      0 comments  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →
      Anonymous supported this idea  · 
    • 4 votes
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        0 comments  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Bill,

        I believe we connected via email through our support center but I wanted to follow up here as well. I’m very sorry for the trouble you experienced yesterday and take your comments to heart.

        My sincere apologies,
        Kate

        Anonymous supported this idea  · 
      • 16 votes
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          5 comments  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →

          Hi there,

          Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.

          Best,
          Kate

          Community Manager

          Anonymous supported this idea  · 
        • 12 votes
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            3 comments  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Steven,

            I believe we connected via email through our support center but just wanted to follow up here. My sincere apologies for all frustrations that came from the site, tickets moving fast and limited availability of tickets. We take this feedback to heart and will continue to work towards a more seamless experience. Don’t hesitate to reach us at support@redbullsoundselect.com with any further questions.

            Best,
            Kate

            Community Manager

            Anonymous supported this idea  · 
            Anonymous commented  · 

            Same

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