Thanks for reaching out and for sharing your feedback. We go to great lengths to make it difficult for scalpers to access tickets including limiting tickets to max 2 per person and asking that all ticket holders create an account on our site. Unfortunately, there are some folks who still get through the system.
If you have any suggestions or additional feedback on scalpers definitely hit us back at firstname.lastname@example.org.
Community Managerjivy81 shared this idea ·
I believe we connected via email through our support center but just wanted to follow up here. My sincere apologies for all frustrations that came from the site, tickets moving fast and limited availability of tickets. We take this feedback to heart and will continue to work towards a more seamless experience. Don’t hesitate to reach us at email@example.com with any further questions.
Community Managerjivy81 supported this idea ·jivy81 commented
Tickets for a $15 show are now selling for a $100 each on stubhub. WTF?!?!?