Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.
Community ManagerAlex commented
Me too. Im extremely disappointed with this site and company...Wasted two hours of my life with nothing to show. Never thought they COULD mess this up so badly. Why not use ticketmaster if your servers literally can't handle the volume?