Red Bull Sound Select

Break Music

Mallory Sepler-KingMallory Sepler-King

My feedback

  1. 6 votes
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      1 comment  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Mallory,

      I know we spoke through email via our support center but I wanted to follow up here as well. Again, my sincere apologies for the trouble yesterday. We appreciate your candid feedback as we work to make this process better each year.

      Thanks again for your note,
      Kate

      Community Manager

      Mallory Sepler-KingMallory Sepler-King commented  · 

      Also... oh so NOW I'm logged in? Cool, Red Bull. I can't get in to buy tickets but I'm signed in here. Cool.

      Mallory Sepler-KingMallory Sepler-King shared this idea  · 
    • 16 votes
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        5 comments  ·  Red Bull Sound Select  ·  Flag idea as inappropriate…  ·  Admin →

        Hi there,

        Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.

        Best,
        Kate

        Community Manager

        Mallory Sepler-KingMallory Sepler-King commented  · 

        Same. I'm so angry. And the service line was no help whatsoever.

        Mallory Sepler-KingMallory Sepler-King supported this idea  · 

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