I believe we connected via email through our support center but just wanted to follow up here. My sincere apologies for all frustrations that came from the site, tickets moving fast and limited availability of tickets. We take this feedback to heart and will continue to work towards a more seamless experience. Don’t hesitate to reach us at email@example.com with any further questions.
Community ManagerSteven.Kaufman shared this idea ·
Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.
Community ManagerSteven.Kaufman supported this idea ·