Red Bull Sound Select

Break Music

Post a new idea

THIS IS FUCKING BULLSHIT. YOUR WEBSITE DOESN'T WORK AND NOW HAIM TICKETS ARE SOLD OUT. WHAT IN THE ACTUAL FUCK.

16 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • sso
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    FUCK YOUFUCK YOU shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    KateAdminKate (Community Manager, Red Bull Sound Select) responded  · 

    Hi there,

    Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.

    Best,
    Kate

    Community Manager

    5 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • FUCK YOUFUCK YOU commented  ·   ·  Flag as inappropriate

        Hi Kate,

        I'm sorry but this is just unacceptable. There were no "frustrations that came from tickets moving fast and limited available of tickets." The frustration, especially when it came to HAIM tickets, was that YOUR website wasn't working, and yet the AXS website was, with no communication whatsoever from Red Bull that we could bypass your website and search directly on AXS. This put people who (mistakingly) thought they could only get tickets through your website at an extreme disadvantage, and likely led to many of the HAIM tickets going into the hands of scalpers who will then use the extremely good price of $15/ticket to make a ridiculous profit.

        Maybe next year, you can get your website in working order, I don't know, BEFORE tickets go on sale? And maybe, make those tickets exclusive ONLY to your website, instead of just making your website a pointless middle man with NO COMMUNICATION that there were other options.

      • AlexAlex commented  ·   ·  Flag as inappropriate

        Me too. Im extremely disappointed with this site and company...Wasted two hours of my life with nothing to show. Never thought they COULD mess this up so badly. Why not use ticketmaster if your servers literally can't handle the volume?

      • AnhAnh commented  ·   ·  Flag as inappropriate

        I am having the same problem with purchasing the torey lanez ticket. I signed up for an account to get the tickets but I can't log in???

      Feedback and Knowledge Base