Red Bull Sound Select

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Red Bull Sound Select

Welcome to the Red Bull Sound Select Feedback Forum. Help us improve your experience on the site by leaving new suggestions or adding your vote to existing ones. BREAK MUSIC.

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  1. Please have someone in your click explore a unique venue that accomadates 360 degree veiwing. Check us out on Facebook at BOXPlayhouse .

    A speculative endeavor that would replace the currently mal-investment brought by meeting planners and exhibitors subsidised by municipalities zeal for the convention/exposition business. A full use from pure entertainment to robust collaboration. We were a finalist in a reuse project.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Age and Ticket concert

      I want to attend a concert but I'm 20 is it possible to enjoy the concert if I'm under the age of 21?

      1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Photobooth photos!

        Hello! Where can I find the photobooth photos we took at Car Seat Headrest 11/13?! :)

        1 vote
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          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Free shows for all college students

          We have an app called homi that connects collage students with alumni we would love to connect with Red Bull sound select to throw frees shows for collage students we would love to do what ever it takes to make it happen!

          3 votes
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            under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • pls make it easier to unsubscribe from your list

              labeling the unsubscribe thing as "update you subscription" is confusing and it sucks because its deliberate, pls leave me alone

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • I CONCUR WITH EVERYONE ELSE - THIS IS AWFUL.

                I feel the need to add to the ongoing list of complaints against Red Bull and this whole system. I tried to log on at 10AM PST yesterday to buy tickets and was not easily directed to do so, and they sold out instantly. I then had 4 phone conversations with AXS members who essentially just told me to wait, making matters worse. What a fucking failure of a PR scheme. Figure your shit out.

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Matt,

                  Thanks for getting in touch and sharing your feedback. I’m very sorry for the trouble and frustration you experienced yesterday. I’m also sorry that the AXS team weren’t helpful during that time. We’ll be sure to review this feedback as we look to new ways of working in future years.

                  If you’re still experiencing issues, please reach us at support@redbullsoundselect.com.

                  Best,
                  Kate

                  Community Manager

                • I am incredibly disappointed. I was sitting on the 30days website at exactly 10amPST and your site was completely broken.

                  and now I won't be able to see Pusha T, one of my favorite artists. I have been waiting for these tickets for weeks and due to your faulty website my patience and persistence was rewarded with a slap in the face. I am deeply saddened by this, Red Bull Sound Select. This is not OK.

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi there,

                    Thanks for reaching out and I’m very sorry for the trouble you experienced yesterday. We take your feedback to heart and will work to make the process more seamless going forward.

                    My sincere apologies,
                    Kate

                    Community Manager

                  • STUBHUB is now selling $15 for $100 each

                    How is this even possible? So unfair! I am an actual consumer and fan of the artists having concerts and now I can't go. Its not like I can't afford to buy an $100 ticket, but thats not the point. Hopefully in the future there's a better way to purchase tickets in a fair way!

                    I know the idea of of supply and demand will prevail, however we must figure out a way to end this stubhub takeover!!

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi jivy81,

                      Thanks for reaching out and for sharing your feedback. We go to great lengths to make it difficult for scalpers to access tickets including limiting tickets to max 2 per person and asking that all ticket holders create an account on our site. Unfortunately, there are some folks who still get through the system.

                      If you have any suggestions or additional feedback on scalpers definitely hit us back at support@redbullsoundselect.com.

                      Best,
                      Kate

                      Community Manager

                    • hey! i got an idea!!! and unlike your website, it'll work!

                      let everyone buy directly from TicketMaster and it'll take you off the hook for being such a piss poor middleman. it's like Red Bull wants the bad PR.....or like they don't want anyone to actually attend the event they're sponsoring.

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • WTF!!!

                        THIS SITE SUCKS! NEXT TIME, HIRE A PROFESSIONAL TO DESIGN YOUR SITE. FINALLY GOT REGISTERED AFTER AN HOUR OF NAVIGATING THIS EXCUSE FOR A PORTAL, ONLY TO HAVE A BLANK SPOT WHERE THE PASSWORD IS SUPPOSED TO BE.

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Bill,

                            I believe we connected via email through our support center but I wanted to follow up here as well. I’m very sorry for the trouble you experienced yesterday and take your comments to heart.

                            My sincere apologies,
                            Kate

                          • Price went up in last 24 hours

                            On the FAQ section last night, it said ticket prices would be $3 at the door. Now most of them have jumped up to $15. This was false advertising

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Ro,

                              Thanks for reaching out and apologies for the confusion. I believe you were looking at our general FAQ which covers both our 30 Days in LA events as well as our monthly shows that we throw in 18 cities each month including Los Angeles.

                              Our monthly shows are and will continue to be $3 with RSVP. Our 30 Days in LA shows are $15 ticketed shows (not RSVP) before taxes and fees and have been for 3 years. For the handful of RSVP shows during 30 Days in LA, they are typically free with your RSVP.

                              If you have any further questions, please don’t hesitate to get in touch at support@redbullsoundselect.com.

                              Again, sorry for any confusion.

                              Best,
                              Kate

                            • THIS IS SO FUCKED

                              I have been trying to log in for OVER AN HOUR I was trying BEFORE 10 AM, I want Haim tickets, I contacted support and all you did is say it was working. This is unacceptable and fucked up.

                              6 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Mallory,

                                I know we spoke through email via our support center but I wanted to follow up here as well. Again, my sincere apologies for the trouble yesterday. We appreciate your candid feedback as we work to make this process better each year.

                                Thanks again for your note,
                                Kate

                                Community Manager

                              • Why does it say my email format is invalid?

                                Fix it, make any email format valid.

                                4 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • you should probably fire all of your architects and network engineers. What a joke of an experience

                                    all tickets are now sold out -- but nobody could get it... Looks like scalpers beat you at your own game. I'm going to stop consuming all redbull products and media on principal alone. Sure, you are a recognizable brand -- but fuck you for making this a shit show experiencing to even buy tickets.

                                    9 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Steven,

                                      I believe we connected via email through our support center but just wanted to follow up here. My sincere apologies for all frustrations that came from the site, tickets moving fast and limited availability of tickets. We take this feedback to heart and will continue to work towards a more seamless experience. Don’t hesitate to reach us at support@redbullsoundselect.com with any further questions.

                                      Best,
                                      Kate

                                      Community Manager

                                    • sever crashing

                                      last year i had the same issure in which when the time to buy hit therror message "ERROR 500. SERVER ERROR.
                                      SOMETHING ON OUR SIDE WENT WRONG. WE ARE GETTING RIGHT ON IT" i was not able to buy a ticket last year because of this. I want two tickets to aluna george and was on time but keep getting the error may you please save me two tickets please if the error doesn't get resolved

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi there,

                                        Thanks for reaching out and my sincere apologies for the trouble you experienced yesterday. As you saw, we had some issues at launch which we worked to resolve quickly. However, our hope is that this is a seamless process and we take your feedback seriously.

                                        Again, I’m very sorry for the issues yesterday,
                                        Kate

                                      • 16 votes
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                                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi there,

                                          Thanks for reaching out and my sincere apologies for the issues you experienced with the site yesterday. As you saw, there were some issues during launch and we worked to get them resolved quickly. We apologize for all frustrations that came from tickets moving fast and limited available of tickets. We take this feedback to heart and will continue to work towards a seamless experience. Thank you for your continued support of artists and their music.

                                          Best,
                                          Kate

                                          Community Manager

                                        • crash preventing purchase

                                          attempting to buy ticcket to aluna george but the server crashes when i attempt to look at the vent info may i please buy one.

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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